Shipping Policy

Shipping Policy

At Martorium, we understand the importance of receiving your order in a timely manner. We are committed to providing efficient shipping services to ensure that your items reach you safely and promptly.

Processing Time:

Orders are typically processed and prepared for shipment within 5 to 7 business days from the date of purchase.
Please note that processing times may vary depending on the availability of the item, order volume, and any customization requirements.
Shipping Methods:

We offer standard shipping for all orders, with delivery times varying depending on the destination.
Expedited shipping options may be available for an additional fee. Please contact us at martorium@hotmail.com if you require expedited shipping services.
Shipping Rates:

Shipping rates are calculated based on the weight and dimensions of your order, as well as the shipping destination.
You will be able to view the shipping cost for your order during the checkout process before completing your purchase.
Tracking Information:

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
You can use this tracking information to monitor the status of your delivery and estimate the expected delivery date.
Delivery Timeframe:

Standard shipping orders are typically delivered within 7 to 14 business days from the date of shipment, depending on the destination.
Please note that delivery times may vary depending on factors such as customs clearance, weather conditions, and carrier delays.
International Shipping:

Martorium offers international shipping to select countries. International orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the recipient.
Contact Us:

If you have any questions or concerns about our Shipping Policy or the status of your order, please don't hesitate to contact us at martorium@hotmail.com. Our customer service team is here to assist you every step of the way.